DCN has a state of the art network operations center (NOC) located in Bismarck, ND. The NOC is staffed by highly skilled technicians on duty 24 hours a day, seven days a week. Customer networks are proactively monitored to detect and resolve problems.
DCN has established Network to Network Interface (NNI) connections with multiple regional and national carriers. As a result, you can extend your network anywhere in the country or the world. DCN will still be your single point of contact for ordering, troubleshooting and billing issues.
DCN connects to a Tier 1 provider in Bismarck via direct fiber; DCN connects with a different Tier 1 provider in Fargo via direct fiber. Should the Tier 1 provider in Bismarck suffer a service outage, DCN automatically reroutes Internet traffic across its fiber ring to the Fargo provider. Rerouting internet traffic typically occurs in less than 50ms.
DCN’s eight POP’s simply act as “on/off ramps” to the local service provider who takes the connection to your building. DCN is owned by and works closely with 15 Independent Telephone companies in North Dakota to carry service to most parts of the state. In other areas, DCN works with Qwest, IdeaOne (Fargo) and 702 Communications (Moorhead, MN). This arrangement gives DCN the ability to deliver network service to virtually every community in North Dakota.
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